Privacy Policy

Who we are

Online Team Member ("OTM", "we", "us") is a fully remote staffing partner serving businesses in the US and Canada. We help businesses find, vet and hire full-time remote team members. This policy covers onlineteammember.com and the forms on it. If you have a question about this policy or your information, email us at [email protected].

Information we collect

Information you give us in our qualifying form

When you fill out the form on our home page, we collect the information you enter:

• Your first and last name, work email and mobile phone number
• Your company name and company website
• Your country, industry, annual revenue range and your role
• Whether you can approve the hire yourself and, if not, the name and email of the decision maker
• The monthly salary you can pay a VA, whether our fee model works for you, and when you want someone to start
• Whether you need a full-time team member during your business hours, the main tasks, the CRM you use, the biggest problem a VA would fix, and any concerns you select
• Whether you checked the box to receive text messages from us

If you list a decision maker, please make sure they are happy for you to share their name and email with us.

Information you send us directly

If you email us, we keep your message, your email address and anything else you choose to include.

Information collected automatically

Like most websites, ours uses cookies and similar technologies, and it may use analytics tools. These can collect technical information such as your IP address, browser and device type, the pages you visit, how you arrived at our site, and when you visited. We use this to keep the site working, understand how it is used and improve it.

How we use your information

• To review your answers and decide whether a VA placement is a good fit for your business
• To contact you by email about your enquiry and, if you go ahead, your VA search
• To send you text messages about your VA search and scheduling, but only if you gave consent by checking the SMS box
• To run the search and provide our service if you become a client
• To operate, secure and improve our website
• To meet legal obligations and protect our rights

How we share your information

We do not sell your personal information.

We share information only with service providers that help us run our website and business, and only so they can do that work for us. Our website and forms are hosted on GoHighLevel (LeadConnector), so the information you submit through our forms is processed and stored on that platform. We may also use providers for email and analytics. We may disclose information if the law requires it, or to protect our rights, our users or others.

Text messages (SMS)

If you check the SMS consent box on our form, we may send you non-marketing text messages about your VA search and scheduling. Message frequency varies. Message and data rates may apply.

• Reply STOP to any message to opt out, and we will stop sending you text messages.
• Reply HELP for help, or email [email protected].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS opt-in data and consent are not shared with any third parties or affiliates for their marketing. Information sharing described elsewhere in this policy excludes SMS opt-in data and consent.

Cookies and analytics

You can set your browser to refuse or delete cookies. Some parts of the site, such as forms, may not work properly without them.

How long we keep information

We keep personal information for as long as we need it for the purposes described in this policy, or as long as the law requires.

How we protect information

We use reasonable measures to protect the information you share with us. No website, platform or method of transmission is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing [email protected]. Depending on where you live, including in Canada and some US states, you may have additional rights under local privacy laws. We will respond to requests as those laws require.

Job seekers

This website and its form are for businesses that want to hire. If you are looking for work, please apply through our careers site, onlineteammember.jobs.

Children

Our website and services are for businesses. They are not directed to children, and we do not knowingly collect information from children.

Links to other websites

Our site links to other websites, such as Google and LinkedIn. Their privacy practices are their own, so please read their policies.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page.

Contact us

Online Team Member
Email: [email protected]

See also our Terms of Use.