Reviews
Online Team Member Reviews
We are rated 5.0 on Google from 8 reviews. Below are reviews from business owners who used Online Team Member to find their remote team members, as they appear on Google.
See if you qualify★★★★★ 5.0 on Google · 8 reviews · Read all reviews on Google
What our clients say
★★★★★
“Online Team Member was great to work with. Their team meet with us and narrowed down exactly what our needs were then they set out and interviewed several candidates. We were able to watch the interviews of each candidate so we knew the person and their qualifications even before we did our own interview.
Their team took the time to find the right candidate for us. I would highly recommend Online Team Member.”
Canyon Painting · Google review
★★★★★
“I was struggling to find administrative help on my own. I worked with an agency before but did not like that experience. Then, I was recommended to give this service a try, and it was exactly what I was looking for. Like hiring anyone local I was tired of no-show's and people that just didn't even come close to what they put on their resume.
Online Team Members helped with the Screening process which saved me a ton of time filtering through candidates. Gave me a short list of potential good fits for my company and what I was needing and made it super easy.
I have since hired 2 VA's working with OTM - Online Team Member and will likely continue only with their service as it makes the most sense for me as a busy construction business owner.
Thank you Online Team”
Robert Collins · Google review
★★★★★
“Online Team Member is a fantastic agency. Every person on the team brings something different, and they all work seamlessly together. I was able to delegate the tasks that were weighing me down and they executed them much better than I ever could! And if there was something they were not 100% sure on, they asked the right questions to make sure everything was executed well, on time and without errors. With Online Team Member, I was not just getting help, I got a whole team that had my back.”
Jessica Craig · Google review
Reviews as they appear on Google. These are 3 of our 8 Google reviews, quoted word for word; read all 8 on Google.
What owners tend to mention
Reading through these reviews, a few themes stand out. They are also the parts of our process we work hardest on.
We start by listening
Before any search begins, we narrow down what the role really needs. The form takes about 5 minutes, and it asks about the tasks, the hours, the tools you use and the salary you can pay. A clear brief is why the shortlist fits.
You see candidates before you meet them
Owners like being able to watch the interviews. Every finalist comes with an Endorsement Packet: a resume, a recorded 10-15 minute interview (with the candidate's consent), a portfolio and our interview summary. By the time you book your own interview, you already know who you are talking to.
We take the time to find the right person
We would rather send two or three strong candidates than twenty resumes. Our search covers the job post, sourcing, screening, interviews and a skills assessment, so your time goes into the final decision only.
A client story in more depth
Reviews give you a snapshot. Our case study gives you the full picture. Pride Painting, a growing company in Canada, came to us after no-shows and mismatched resumes from hiring on its own and through another agency. It started with one VA. Today it has seven, all hired directly, all still on the team, and it booked and closed 55% more estimates and projects compared with the year before.
Read the Pride Painting case study.
How our model works today
Online Team Member is a fully remote staffing partner for businesses in the US and Canada. We find, test and interview the talent, and you hire your team member directly. They keep 100% of their pay, and you pay us one fee: 30% of the VA's annual salary, with a $500 deposit to start and the balance due after a 100-day guarantee that includes up to two replacements. There are no monthly fees.
Learn more on how it works and pricing, or read about hiring for a US business or a Canadian business.
Already worked with us?
If we helped you find a team member, a short Google review helps other owners decide whether we are a fit. You can find our listing through the Google link at the top of this page. Thank you to every client who has taken the time.
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