Terms of Use

Using this website

These terms apply to your use of onlineteammember.com (the "site"), which is run by Online Team Member ("OTM", "we", "us"). By using the site, you agree to these terms. If you do not agree, please do not use the site.

General information only

The content on this site is general information about remote staffing and our service. It is not legal, tax, employment, immigration or financial advice. Cost figures labelled "Example" are illustrations, not quotes. Salary ranges and third-party prices we cite come from the public sources we link to and can change. Before you make decisions about hiring, paying or engaging a remote team member, get advice that fits your situation.

Our service and published terms

Our published pricing is a one-time fee of 30% of your VA's annual salary, in USD. A $500 deposit starts the search, counts toward the fee and is non-refundable. The balance is due after the 100-day guarantee, which starts the day you hire, and up to two replacements are covered within that guarantee. All prices are in USD for US and Canadian businesses.

We work hard to find the right person, but we do not guarantee any particular candidate, hire, performance, length of employment or business result. The only guarantee we offer is the 100-day guarantee as published on this site.

Hiring a team member

When you hire a team member we introduced, you hire them directly and pay them yourself. You are responsible for the terms you agree with them, for paying them, and for following the laws that apply to your business.

Information you submit

Please give accurate information in our forms and only share other people's details, such as a decision maker's name and email, with their permission. Our Privacy Policy explains how we handle what you submit.

SMS terms

If you check the SMS consent box on our form, you agree to receive non-marketing text messages from Online Team Member about your VA search and scheduling.

• Message frequency varies.
• Message and data rates may apply.
• Reply HELP for help, or email [email protected].
• Reply STOP to opt out at any time.
• Carriers are not liable for delayed or undelivered messages.

We do not share mobile numbers or SMS opt-in data with third parties or affiliates for marketing. See our Privacy Policy.

Acceptable use

Do not misuse the site. That includes trying to break into or disrupt it, submitting false or harmful information, scraping it with automated tools, or using it for anything unlawful.

Our content

The text, design and other content on this site belong to OTM or are used with permission. You may view and share pages for your own business purposes. Please do not copy or republish our content without our written permission.

Links to other websites

The site links to websites we do not control, such as Google, LinkedIn and our careers site for job seekers. We are not responsible for their content or practices.

No warranties

We provide the site "as is" and "as available". We try to keep it accurate and working, but we do not promise it will always be complete, current, error-free or available.

Limitation of liability

To the fullest extent the law allows, OTM is not liable for any indirect, incidental, special or consequential losses, or for lost profits, revenue or data, arising from your use of the site or your reliance on its content. Nothing in these terms limits any liability that cannot be limited by law.

Changes to these terms

We may update these terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Continuing to use the site after a change means you accept the updated terms.

Contact us

Questions about these terms? Email [email protected].